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    9/1/2015

    Im recommending this Fidelity office because of the:

    Convenient location with plenty of parking
    Friendly service
    Helpful/professional staff
    Decently priced offerings

    Im docking one star because their 9-5 hours weekday hours are a limitation. There are some transactions you cannot do online and its not always convenient to take time off work to come to this office. I do wish they had one night or weekend day when they were open, like my bank.

  • 3/25/2021

    Poor customer service  making it harder for people to make changes on accounts   Taking advantage of this Covid by not properly having customer service and providing a lockbox

  • 2/6/2021

    I am extremely disappointed with the customer service of this financial institution.  I understand with the pandemic, things are difficult.  However, with ALL branches closed, it requires an hour on hold to speak with someone.  I expect more from a company that makes many millions of dollars managing peoples money.  I plan to immediately move all of my money to a financial services company that does just that.  There are plenty, keep looking for better service.

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    3/26/2016

    Flat mutual funds (actually slightly negative) over the past 12 months yet large gains on my tax forms so that I am taking thousands out of my checking account to pay for a flat fund. My advisor was surprised and says I should change to an appropriate fund.

    My gripe is that I was not properly advised when I started the fund. Also for the first 12 months I accrued a gain when I withdrew cash and I was explicitly told there would be no cost to take money out.

    I take fault for being a novice...

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    1/31/2017

    I always use this branch even though I live closer to Kendall Square because there is parking here.  The representatives are always helpful and it is rarely crowded.

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    7/2/2013

    I had to deposit some paper stock certificates into my fidelity account. It was my first time to a fidelity branch and I figured I would get the typcial emotionless banking experience. I was wrong, the staff was very friendly and helpful. I really felt like they appreciated my business. They told me the deposit would take a few days however it was in my account by the following morning.

  • 3/10/2016

    I just needed the 2015 tax forms for the Roth IRA, along with the password reset, due to my complete inability to remember any passwords long enough. The location indeed, is convenient, its right next to the Burlington mall, but on the other side of Mall Road. There is parking right in front of the building. And the customer service I received yesterday was superb. The staff is very professional and attentive. I was done with everything within 6-7 minutes. Thank you guys!

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    9/14/2011

    The best investment firm around.  They have very professional, polite, and friendly service both on the phone and in person.   There is a nice array of funds to choose from and stock trades are very inexpensive.  It was very easy for me to give them 5 stars.

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How is Fidelity Investments rated?

Fidelity Investments has 3.5 stars.

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Find us at the office

Mcevilly- Liposky street no. 40, 55778 Tórshavn, Faroe Islands

Give us a ring

Maliek Elvis
+23 188 845 957
Mon - Fri, 7:00-15:00

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